Support & Help

Get help with Wellbeing Log - Professional Student Wellbeing Management

💎 Trial & Purchase Support

🆓 Free Trial Questions

  • How long is the trial? 30 days with full access to all features
  • Do I need a credit card? No, the trial is completely free
  • What happens when trial ends? You can upgrade to premium or the app will show limited functionality
  • Can I extend my trial? Trials cannot be extended, but you can upgrade anytime
  • What features are included? All premium features during trial period

💎 Premium Upgrade Help

  • How much does premium cost? $9.99 one-time purchase
  • Are there recurring fees? No, it's a one-time purchase
  • What features are included? All features: unlimited tracking, statistics, CloudKit sync
  • Can I restore my purchase? Yes, use the "Restore Purchases" button in settings
  • Is premium transferable? Yes, across all your devices with same Apple ID

🎯 Educational Institution Support

✨ Professional Educational Tool

  • School Integration: Designed for educational institutions and student services
  • Teacher Friendly: Intuitive interface for teachers and counselors
  • Administrative Support: Comprehensive reporting and data management
  • Professional Design: Clean, modern interface optimized for educational use
  • CloudKit Sync: Real-time synchronization across all devices
  • Cross-Platform: Optimized for iPhone and iPad displays

🚀 Getting Started

New to Wellbeing Log? Here's how to get started:

  • Download the app from the App Store
  • Your 30-day free trial starts automatically
  • Explore all features during the trial period
  • Purchase premium when ready ($9.99 one-time)
  • Enjoy professional educational tools

📱 App Features

Core functionality and premium features:

  • Real-time student tracking and head counts
  • CloudKit synchronization across devices
  • Advanced statistics and reporting
  • Custom entry/exit reasons
  • Professional educational interface
  • Simple trial and purchase system

☁️ CloudKit Sync

Data synchronization and backup:

  • Automatic sync across all devices
  • Real-time updates within 30 seconds
  • Secure Apple infrastructure
  • Offline support with auto-sync
  • Conflict resolution for simultaneous changes
  • Requires iCloud account (free)

🔧 Technical Support

Common technical issues and solutions:

  • iOS 15.0+ compatibility
  • iPhone and iPad optimization
  • CloudKit troubleshooting
  • In-app purchase support
  • Educational institution setup
  • Performance optimization

Need More Help?

Our support team is here to help you get the most out of Wellbeing Log for your educational institution.

Email: support@wellbeinglog.app

Contact Support

📧 Direct Email Support

For immediate assistance, email us directly at support@wellbeinglog.app:

Email Support